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Privacy Policy

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data are all data that can be used to personally identify you.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is "Jennifer Henz, Edisonstr. 63, 12459 Berlin jennifer.henz@e-pixler.com". The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data.

1.3 The controller has appointed a data protection officer, who can be contacted as follows: "Jennifer Henz, Edisonstr. 63, 12459 Berlin jennifer.henz@e-pixler.com"

2) Data collection when visiting our website

2.1 When you use our website purely for informational purposes, i.e. if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to the page server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/referral from which you reached the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or otherwise used. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.

3) Hosting & Content Delivery Network

To host our website and display the page content, we use a provider who renders its services itself or through selected sub-contractors exclusively on servers within the European Union.
All data collected on our website is processed on these servers.
We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted when the browser is closed (so-called "session cookies"), while others remain on your device for longer and enable the saving of page settings (so-called "persistent cookies"). In the latter case, you can find the storage duration in the overview of the cookie settings of your web browser.
If personal data are also processed by individual cookies used by us, the processing takes place in accordance with Art. 6(1)(b) GDPR either for the performance of the contract, in accordance with Art. 6(1)(a) GDPR in the case of consent given, or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.
You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general.
Please note that if cookies are not accepted, the functionality of our website may be limited.

5) Contacting us

5.1 Zammad
To process customer inquiries, we use the email ticket system of the following provider: Zammad GmbH, Marienstraße 11, 10117 Berlin, Germany
If you send contact inquiries via email through our website, they are stored and organized in the ticket system in order to enable chronological processing and improve the service experience. You can always view the current status of the processing of your request using the individually assigned ticket number.
For the organization and processing of inquiries, personal data are collected according to the extent of their provision, but at least name, first name and email address, transmitted to the provider, stored there and read out.
The legal basis for the processing of these data is our legitimate interest in the efficient organization of our customer service, in responding to your request as quickly as possible and in optimizing our service offering in accordance with Art. 6(1)(f) GDPR.
We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

5.2 When contacting us (e.g. via contact form or email), personal data are collected. Which data are collected when using a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration.
The legal basis for the processing of these data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted after your request has been finally processed. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

6) Use of customer data for direct advertising

6.1 Subscription to our email newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required for sending the newsletter is your email address. The provision of further data is voluntary and is used to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an email newsletter once you have expressly confirmed to us that you consent to receiving newsletters. We will then send you a confirmation email asking you to confirm by clicking on a corresponding link that you wish to receive the newsletter in future.
By activating the confirmation link, you consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. When you sign up for the newsletter, we store the IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your email address at a later date. The data collected by us when you register for the newsletter are used exclusively for the purpose of promotional contact via the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After unsubscribing, your email address will be deleted immediately from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

6.2 Sending the email newsletter to existing customers
If you provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email for similar goods or services from our product range to those you have already purchased. Under Section 7(3) of the UWG, we do not need to obtain your separate consent for this. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising pursuant to Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, no emails will be sent by us.
You are entitled to object at any time, with effect for the future, to the use of your email address for the aforementioned advertising purpose by notifying the controller named at the beginning. For this, you will only incur transmission costs according to the basic rates. Upon receipt of your objection, the use of your email address for advertising purposes will be stopped immediately.

6.3 CleverReach
Our email newsletters are sent via this provider: CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany
On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provide when subscribing to the newsletter to this provider in accordance with Art. 6(1)(f) GDPR so that it can handle newsletter delivery on our behalf.
Subject to your express consent pursuant to Art. 6(1)(a) GDPR, the provider also carries out a statistical success analysis of newsletter campaigns using web beacons or tracking pixels in the emails sent, which can measure opening rates and specific interactions with the newsletter content. Device information (e.g. time of access, IP address, browser type and operating system) is also collected and evaluated, but not merged with other data sets.
You can revoke your consent to newsletter tracking at any time with effect for the future.
We have concluded a data processing agreement with the provider, which protects the data of our site visitors and prohibits disclosure to third parties.

7) Web analysis services

7.1 Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables analysis of your use of our website.
By default, Google (Universal) Analytics sets cookies when you visit the website, which are stored as small text files on your device and collect certain information. This information also includes your IP address, which is, however, shortened by Google by the last digits in order to exclude direct personal identification.
The information is transmitted to Google servers and processed there. Transfers to Google LLC based in the USA are also possible.
Google uses the collected information on our behalf to evaluate your use of the website, compile reports on website activity for us, and provide further services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics and shortened will not be merged with other Google data. The data collected in the context of using Google (Universal) Analytics is stored for two months and then deleted.
All processing operations described above, in particular setting cookies on the device used, only take place if you have given us your express consent pursuant to Art. 6(1)(a) GDPR.
Without your consent, Google (Universal) Analytics will not be used during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the “Cookie Consent Tool” provided on the website.
We have concluded a data processing agreement with Google, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.
Further legal information on Google (Universal) Analytics can be found at https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites
Demographic characteristics
Google (Universal) Analytics uses the special function “demographic characteristics” and can create statistics that provide information about the age, gender, and interests of website visitors. This is done by analyzing advertising and information from third parties. This can be used to identify target groups for marketing activities. However, the collected data cannot be assigned to any specific person and is deleted after being stored for two months.
Google Signals
As an extension to Google (Universal) Analytics, Google Signals may be used on this website to create cross-device reports. If you have enabled personalized ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR, analyze your usage behavior across devices and create database models, including for cross-device conversions. We do not receive any personal data from Google, only statistics. If you want to stop cross-device analysis, you can deactivate the “Personalized Advertising” function in the settings of your Google account. To do so, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de
UserIDs
As an extension to Google (Universal) Analytics, the “UserIDs” function may be used on this website. If you have consented to the use of Google (Universal) Analytics pursuant to Art. 6(1)(a) GDPR, created an account on this website, and log in on various devices with this account, your activities, including conversions, can be analyzed across devices.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

7.2 Google Analytics 4
This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables analysis of your use of our website.
By default, Google Analytics 4 sets cookies when you visit the website, which are stored as small text files on your device and collect certain information. This information also includes your IP address, which is, however, shortened by Google by the last digits in order to exclude direct personal identification.
The information is transmitted to Google servers and processed there. Transfers to Google LLC based in the USA are also possible.
Google uses the collected information on our behalf to evaluate your use of the website, compile reports on website activity for us, and provide further services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics and shortened will not be merged with other Google data. The data collected in the context of using Google Analytics 4 is stored for two months and then deleted.
All processing operations described above, in particular setting cookies on the device used, only take place if you have given us your express consent pursuant to Art. 6(1)(a) GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the “Cookie Consent Tool” provided on the website.
We have concluded a data processing agreement with Google, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.
Further legal information on Google Analytics 4 can be found at https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google Analytics 4 uses the special function “demographic characteristics” and can create statistics that provide information about the age, gender, and interests of website visitors. This is done by analyzing advertising and information from third parties. This can be used to identify target groups for marketing activities. However, the collected data cannot be assigned to any specific person and is deleted after being stored for two months.
Google Signals
As an extension to Google Analytics 4, Google Signals may be used on this website to create cross-device reports. If you have enabled personalized ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR, analyze your usage behavior across devices and create database models, including for cross-device conversions. We do not receive any personal data from Google, only statistics. If you want to stop cross-device analysis, you can deactivate the “Personalized Advertising” function in the settings of your Google account. To do so, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de
UserIDs
As an extension to Google Analytics 4, the “UserIDs” function may be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6(1)(a) GDPR, created an account on this website, and log in on various devices with this account, your activities, including conversions, can be analyzed across devices.
For data transfers to the USA, the provider has joined the EU-U.S. Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

7.3 Google Tag Manager
This website uses the “Google Tag Manager,” a service provided by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: “Google”).
The Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analytics services, and for being able to calibrate, control, and link them to conditions via a single user interface. The Google Tag Manager itself does not store or read any information on users’ devices. Nor does the service carry out any independent data analyses. However, when a page is accessed, your IP address is transmitted to Google by the Google Tag Manager and may be stored there. Transmission to servers of Google LLC in the USA is also possible.
This processing is carried out only if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. Without this consent, Google Tag Manager will not be used during your visit to the site. You may revoke your consent at any time with effect for the future. To do so, please deactivate this service in the “cookie consent tool” provided on the website.
We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-U.S. Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

8) Site Functionalities

8.1 Adobe Fonts (Typekit)
This site uses so-called web fonts from the following provider to ensure uniform font representation: Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA
When a page is accessed, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly and establishes a direct connection to the provider’s servers. In doing so, certain browser information, including your IP address, is transmitted to the provider.
Processing of personal data in the course of establishing a connection to the font provider is carried out only if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You may revoke your consent at any time with effect for the future by deactivating this service via the “cookie consent tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.
For data transfers to the USA, the provider has joined the EU-U.S. Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

8.2 Applications for job postings by email
On our website, we currently advertise vacant positions in a separate section, to which interested parties can apply by email to the contact address provided.
Applicants must provide all personal data necessary for a well-founded assessment, including general information such as name, address and contact details, as well as performance-related evidence and, if applicable, health-related information. Further details regarding the application can be found in the job advertisement.
After receipt of the application by email, the data are stored and evaluated exclusively for the purpose of processing the application. If we have any questions, we use either the applicant’s email address or telephone number. Processing takes place on the basis of Art. 6(1)(b) GDPR (or Section 26(1) BDSG), according to which the application process is regarded as initiating an employment contract.
If, as part of the application process, special categories of personal data within the meaning of Art. 9(1) GDPR (e.g. health data such as information about severe disability) are requested from applicants, processing is carried out pursuant to Art. 9(2)(b) GDPR so that we can exercise rights arising from labor law and social security and social protection law and fulfill our related obligations.
Cumulatively or alternatively, the processing of special categories of data may also be based on Art. 9(1)(h) GDPR if it is carried out for the purposes of preventive or occupational medicine, assessing the employee’s working capacity, medical diagnosis, the provision of care or treatment in the health or social sector, or the administration of systems and services in the health or social sector.
If the applicant is not selected or withdraws their application prematurely, the data submitted and all electronic correspondence, including the application email, will be deleted no later than 6 months after corresponding notification. This period is based on our legitimate interest in answering any follow-up questions regarding the application and, if necessary, being able to comply with our obligations to provide evidence under the regulations on equal treatment of applicants.
In the event of a successful application, the data provided will be processed for the purpose of carrying out the employment relationship on the basis of Art. 6(1)(b) GDPR (when processed in Germany in conjunction with Section 26(1) BDSG).

9) Tools and Miscellaneous

9.1 Cookie Consent Tool
This website uses a so-called “cookie consent tool” to obtain effective user consent for cookies requiring consent and cookie-based applications. The “cookie consent tool” is displayed to users when the page is accessed in the form of an interactive user interface, in which consent can be given by ticking boxes for certain cookies and/or cookie-based applications. Using the tool, all cookies/services requiring consent are loaded only if the respective user gives the corresponding consent by ticking the box. This ensures that such cookies are set on the respective user’s device only if consent has been granted.
The tool sets technically necessary cookies to store your cookie preferences. Personal user data are generally not processed in this context.
If, in individual cases, personal data (such as the IP address) are nevertheless processed for the purpose of storing, assigning, or logging cookie settings, this is done pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in consent management for cookies that is compliant with the law, tailored to users, and user-friendly, and thus in the legally compliant design of our website.
Another legal basis for processing is Art. 6(1)(c) GDPR. As the controller, we are under a legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.
Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.
Further information about the operator and the settings options for the cookie consent tool can be found directly in the corresponding user interface on our website.

9.2 – Adobe Acrobat Sign
We use the services of the following provider for the digital signing of documents:
Adobe Systems Software Ireland Limited, 4-6 Riverwalk, City West Business Campus, Dublin 24, Ireland
The service enables legally valid signing of documents by electronic signature from any device.
For this purpose, in addition to the electronic signature for verification and proof of the signing, the service also collects, stores, and transmits usage data of the device used (in particular the IP address) as well as certain transaction data.
Processing is carried out on the basis of our legitimate interest in efficient business management that saves response time and in customer-friendly and effective document management pursuant to Art. 6(1)(f) GDPR.
We have concluded a data processing agreement with the provider, which protects the data of our site visitors and prohibits disclosure to third parties.

10) Data Subject Rights

10.1 The applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, with reference to the stated legal basis for the respective conditions for exercising such rights:
– Right of access pursuant to Art. 15 GDPR;
– Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to information pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent granted pursuant to Art. 7 para. 3 GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

10.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA AS PART OF A BALANCING OF INTERESTS BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. FURTHER PROCESSING REMAINS RESERVED, HOWEVER, IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

11) Duration of storage of personal data

The duration of storage of personal data is determined by the respective legal basis, the purpose of processing and – where applicable – additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).
Where personal data are processed on the basis of express consent pursuant to Art. 6 para. 1 lit. a GDPR, the data concerned will be stored until you withdraw your consent.
If there are statutory retention periods for data processed in the context of obligations arising from contractual or quasi-contractual relationships on the basis of Art. 6 para. 1 lit. b GDPR, these data will be routinely deleted after the retention periods have expired, provided they are no longer required for the performance or initiation of the contract and/or we no longer have a legitimate interest in continued storage.
Where personal data are processed on the basis of Art. 6 para. 1 lit. f GDPR, these data will be stored until you exercise your right to object pursuant to Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims.
Where personal data are processed for the purpose of direct advertising on the basis of Art. 6 para. 1 lit. f GDPR, these data will be stored until you exercise your right to object pursuant to Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.