Customer Relationship Management
A good CRM helps not only to manage customers, but to truly understand them, and that directly contributes to revenue and trust.
CRM - Development
The choice of the right CRM depends on your goals and processes. We use these two systems particularly often because they can be flexibly adapted to different requirements.
SuiteCRM
SuiteCRM is a feature-rich CRM software solution that can be used directly in your company. It is scalable and can therefore be tailored to fit any business size and requirement. This applies to current and future business processes. Since it is an open source solution, you can use SuiteCRM free of charge.
HubSpot
HubSpot is the perfect choice when it comes to making potential customers aware of your company with relevant and helpful content and offering them added value throughout the entire customer experience. If successful inbound marketing is important to you, then HubSpot is your CRM.
References for CRM
Managing operational matters quickly and purposefully
The Berlin-based start-up Kodakone was looking for a way to manage all of its contacts efficiently. e-pixler advised the team comprehensively and then set up a web-based open source CRM for address management and contact management.
The CRM now covers many of the customer-related day-to-day business processes. This applies especially to digital communication, including the creation of templates in multiple languages, address management, and billing processes. The CRM's ease of use enables Kodakone to manage all operational matters quickly and purposefully.
